Five stages, from takeover to the monthly owner report.
The asset, the market and the current performance assessed before any projection is made.
Staffing, systems and supplier agreements transitioned with a dated plan you approve.
Day-to-day management against documented standards with inspection records kept.
Rate and channel decisions documented, with channel cost shown per booking.
Revenue, labour, guest scores and variance to budget, with explanations rather than summaries.
Nothing added at the desk that was not in the advertised rate.
So the room rate is comparable against any other property.
Vendor invoices passed through to owners as issued.
Owners see the same system data we do, in real time.
Group terms set out in plain language before signature.
Food cost managed on measured waste rather than estimates.
Where it is, how many keys and what the current arrangement is. We respond within one business day.
Get in touchReview the asset, plan the takeover, operate to standards, manage rate on demand data, report monthly.
Guest scores and labour are reported alongside revenue, because the three move together.
We will tell an owner when a property needs capital rather than a new rate strategy.
That conversation costs us a management fee and saves an asset.